⭐ MADE IN LUTON –

FREQUENTLY ASKED QUESTIONS

Custom Event Signage & Cake Decorating Supplies

 

ABOUT OUR SIGNS

What materials do you use for acrylic signs?

We use premium cast acrylic sheets in various thicknesses (2mm–5mm). They are durable, lightweight and ideal for laser-cut, high-gloss finishes.

How long does a custom sign take to make?

Most custom signs take 1–10 working days.

Need it fast? We offer next-day express options on many items.

 

What sizes do acrylic signs come in?

Common sizes include 30cm, 40cm, 50cm, 60cm, 75cm and 90cm, but we can create any custom size to a maximum of 120cm on request.

 

Can I choose my own fonts and colours?

Absolutely. Choose from hundreds of fonts and a full range of colours including gloss, matte, pastel, neon and mirror finishes.

 

Do you provide layered acrylic signs?

Yes — we specialise in layered acrylic signs for a 3D premium look that photographs beautifully.

What is the price range for custom event signs?

Custom signs typically range from £20, depending on size, material and design complexity.

 

Do you create signs for weddings and baby showers?

Yes — we design welcome boards, backdrop name signs, seating signs, cake toppers, charms and full event sign packages.

Can you match event themes or colour palettes?

Yes. Send us your inspiration photos, balloon colours or event mood board and we’ll match your theme.

Do you design signs for businesses?

We do. We create logo signs, desk signs, wall plaques and shop displays for businesses of all sizes.

 

CAKE DECORATING SUPPLIES

What are acrylic cake toppers made from?

Our toppers are made from food-safe cast acrylic, cut with precision for a clean, professional finish.

Do you sell bulk cake charms?

Yes — we offer bulk packs, trade pricing and mystery charm bundles for bakers and treat table stylists.

Do you offer baker mystery boxes?

Yes — our Baker Mystery Boxes include a variety of toppers, charms, stencils and tools at a huge discount.

 

ORDERING INFORMATION

How do I place an order?

You can order via:

 

• Instagram DM

• WhatsApp

• Our website
  

 

Do you offer next-day or express options?

Yes — express 24-hour production is available for many products. Contact us to check availability.

Can I request a custom design preview?

Yes, we can send a digital design mock-up before production begins.

What payments do you accept?

We accept card payments, PayPal, bank transfer, Apple Pay, Google Pay and Klarna (if enabled).

How do I order in bulk?

Send us a message with quantities and item types. We will prepare a discounted wholesale quote.

 

SHIPPING & DELIVERY

Do you ship across the UK?

Yes — we ship nationwide using Royal Mail and trusted couriers.

How much is delivery?

Delivery starts from £4.95, depending on size and weight.

Larger signs may require tracked shipping.

How do I track my order?

You’ll receive a tracking link once your order has been dispatched.

Do you ship internationally?

Yes — we ship worldwide. Message us for international shipping quotes.

 

BUSINESS & WHOLESALE

Do you offer trade prices for bakers or event decorators?

Yes — we offer discounted pricing for bakers, stylists and event decorators.

Do you supply event hire companies?

Yes, we create custom signage packages for backdrop hire and event service companies.

Can I order large quantities for my shop?

Absolutely — we offer bulk wholesale supply, custom colours and branded stock for retail shops.

 

POLICIES

What is your refund policy?

Custom and personalised items are non-refundable unless damaged or faulty.

Non-custom items can be returned within 14 days.

What if my item arrives damaged?

Send us a photo within 48 hours and we’ll replace or refund immediately.

How can I contact customer support?

You can reach us on:

 

• Instagram DM

• WhatsApp

• Email

• Website contact form

  We usually reply within a few hours.